Saturday, August 1, 2009

More from Paul Graham

Another great editorial from Paul Graham. This time he uses Segway as an example of an overfunded company that had so much capital it didn't have to listen to customers.

"Curiously enough, what got Segway into this problem was that the company was itself a kind of Segway. It was too easy for them; they were too successful raising money. If they'd had to grow the company gradually, by iterating through several versions they sold to real users, they'd have learned pretty quickly that people looked stupid riding them. Instead they had enough to work in secret. They had focus groups aplenty, I'm sure, but they didn't have the people yelling insults out of cars. So they never realized they were zooming confidently down a blind alley."