Monday, June 30, 2008

Great Moments in Customer Service: Jawbone

Jawbone rocks! It's a great, small headset that has terrific sound quality. Unfortunately mine broke and with the "Hands Free" law coming into effect on July 1 in California, I needed my one fixed.

So I called customer service, a nice woman named Shana answered, and within 10 minutes, she had troubleshooted my device, it was working again and I'm no longer a menace on the road.

Thanks Jawbone.