Alex Bain Favorites
comes through again with an interesting article on why people like emoticons and smiley faces in email
. I've noticed that I'm way less formal in email now, and often use smiley faces in work emails. At first I felt self conscious, but like the way I try to write this blog, it's how I talk. A long time ago I realized I should embrace my personality in business, not try to be a formal robot. That's when my career started to accelerate. Basically I try to "be myself" at all times, even in work environments. I use judgement of course, but it's worked out well, and of course, it's more fun.
Here's the intro quote on the article:
"According to Goleman, there’s a negativity bias to email – at the neural level. In other words, if an email’s content is neutral, we assume the tone is negative. In face-to-face conversation, the subject matter and its emotional content is enhanced by tone of voice, facial expressions, and nonverbal cues. Not so with digital communication."